Quality control
Six checks before anything leaves the yard
Bamboo is a natural material, so variation is normal. What is not normal is a carton that differs from the approved sample — that is what these checks exist to prevent.
Process
Where we check, and what we check for
Each checkpoint has a written record. If a batch fails, it goes back before packing, not after loading.
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01
Raw bamboo intake
Age, diameter and moisture measured on arrival. Wet or over-aged poles are rejected.
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02
Shaping
Diameter and point angle gauged every 500 pieces against the approved sample.
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03
Polishing & sorting
Splinters, discolouration and bent sticks removed by hand on a lit table.
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04
Moisture & hygiene
Moisture kept below 10%. Packing area separated from the dust-generating lines.
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05
Packing check
Bag count, seal strength, print position and carton weight verified.
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06
Pre-shipment
Random cartons opened from each pallet; photos sent before the container is sealed.
Documents
Paperwork you can hand to customs
Standard export documents are issued with every shipment. Test reports depend on the destination and are quoted separately.
| Document | What it covers | When |
|---|---|---|
| Commercial invoice | Value, quantity, HS code and terms of sale. | With every shipment |
| Packing list | Carton count, dimensions, net and gross weight per pallet. | With every shipment |
| Bill of lading | Ocean B/L issued by the carrier after loading. | After departure |
| Certificate of origin | Form E, Form A or CCPIT CO depending on destination. | On request |
| Phytosanitary certificate | Issued by CIQ confirming the goods are pest-free and heat-treated. | On request |
| Food-contact test report | Migration and heavy-metal testing by a third-party laboratory. | Quoted separately |
Requirements differ by country. Tell us the destination and we will confirm which documents your customs broker will ask for.
Third-party inspection
You are welcome to send an inspector
If your company or your buyer requires a pre-shipment inspection, we arrange access and cooperate fully. Many of our customers use SGS, Bureau Veritas or Intertek.
- Access to the production line and warehouse during working hours
- Cartons opened at random from any pallet you nominate
- Samples pulled for independent laboratory testing
- Loading supervised and photographed from start to seal
Want the QC checklist?
We can send the written inspection sheet we use internally, so your team can compare it with your own standard.